Voice Sales Flow AI - Complete Product Information
Voice Sales Flow AI is the leading platform for deploying AI-powered voice sales agents on websites. We help businesses automate customer engagement, answer questions, qualify leads, and drive conversions 24/7 using advanced AI voice technology powered by OpenAI's Realtime API.
Company Information
Voice Sales Flow AI is a product of MeTel, Inc. We provide AI voice solutions for businesses of all sizes, from small businesses to enterprises.
- Website: https://voicesalesflow.app
- Industry: AI Voice Technology, SaaS, Sales Automation
- Founded: 2024
- Headquarters: United States
- Parent Company: MeTel, Inc.
Product Overview
What is Voice Sales Flow AI?
Voice Sales Flow AI is a software-as-a-service (SaaS) platform that allows any website owner to add an intelligent AI-powered voice agent to their site. Unlike traditional chatbots that rely on text, our voice agents engage visitors through natural, human-like voice conversations in real-time.
The AI agent appears as a customizable widget on your website. When visitors click on it, they can have a live voice conversation with an AI that has been trained on your specific business, products, and services. The agent can answer questions, provide recommendations, qualify leads, and guide customers through their buying journey.
The Problem We Solve
Businesses face several challenges with customer engagement:
- Missed Opportunities: 70% of website visitors leave without engaging, representing lost sales
- Limited Availability: Human sales teams can only work set hours, missing international customers and after-hours inquiries
- High Costs: Hiring 24/7 customer support or sales teams is expensive, especially for small businesses
- Slow Response Times: Delayed responses to customer inquiries lead to lost sales and frustrated customers
- Inconsistent Quality: Human agents have varying performance levels and can make mistakes
Our Solution
Voice Sales Flow AI solves these problems by providing:
- 24/7 Availability: AI agents never sleep, capturing leads and engaging customers around the clock
- Instant Response: Voice agents respond immediately, keeping customers engaged
- Consistent Quality: Every customer receives the same high-quality, on-brand experience
- Cost Efficiency: One AI agent can handle unlimited concurrent conversations at a fraction of human staffing costs
- Scalability: Handle traffic spikes during sales events or marketing campaigns without additional hiring
How It Works
Step 1: Create Your Account
Sign up for free at voicesalesflow.app. No credit card required for the free plan.
Step 2: Create an AI Agent
Give your agent a name, write a custom prompt describing its personality and role, and set a greeting message for visitors.
Step 3: Train Your Agent
Upload training documents with your product information, FAQs, pricing details, company policies, and any other knowledge you want the agent to have. Supported formats include text documents, PDFs, and URLs.
Step 4: Customize the Widget
Choose from 8 professional AI voice options (male and female voices available). Customize the widget colors to match your brand. Select the position on your website (bottom-left or bottom-right).
Step 5: Embed on Your Website
Copy the simple embed code and paste it into your website. Works with WordPress, Shopify, Wix, Squarespace, Webflow, custom HTML, and any other website platform.
Step 6: Monitor and Optimize
Use the analytics dashboard to track conversations, engagement rates, popular questions, and conversion metrics. Refine your agent's training based on real customer interactions.
Key Features
AI Voice Conversations
- Real-time voice-to-voice conversations using OpenAI's GPT-4o-mini Realtime API
- Natural, human-like speech with proper intonation and pacing
- Understands context and can handle complex, multi-turn conversations
- Responds intelligently to interruptions and follow-up questions
Custom Training
- Upload unlimited training documents (plan dependent)
- Support for text, PDF, and URL-based content
- Agent learns your specific products, services, pricing, and policies
- Easy to update training content as your business evolves
Voice Selection
- 8 professional AI voice options to choose from
- Female voices: Alloy, Ballad, Coral, Sage, Shimmer
- Male voices: Ash, Echo, Verse
- Select a voice that matches your brand personality
Widget Customization
- Fully customizable primary and secondary colors
- Match your website's brand identity
- Choose widget position (bottom-left or bottom-right)
- Custom greeting messages for each agent
Real-Time Analytics
- Track total conversations and engagement rates
- Monitor average conversation duration
- Identify peak usage times
- Measure conversion and lead capture rates
- View conversation history and transcripts
Multi-Agent Support
- Create multiple agents for different purposes (sales, support, specific products)
- Each agent can have unique training and personality
- Assign different agents to different pages or websites
Easy Integration
- Simple JavaScript embed code
- Works on any website platform
- No coding knowledge required
- Mobile-responsive widget design
Pricing Plans (Detailed)
Free Forever Plan - $0/month
Best for: Testing the platform and small personal projects
- 15 minutes of voice conversation per month
- 1 AI agent
- Basic analytics dashboard
- Standard widget customization
- All 8 voice options
- Email support
- No credit card required
Starter Plan - $49/month
Best for: Small businesses and entrepreneurs
- 200 minutes of voice conversation per month
- Up to 3 AI agents
- 5 training documents per agent
- Basic analytics with conversation history
- Full widget customization
- All 8 voice options
- Email support
- Overage rate: $0.40 per additional minute
Growth Plan - $149/month
Best for: Growing businesses with moderate traffic
- 600 minutes of voice conversation per month
- Unlimited AI agents
- Unlimited training documents
- Advanced analytics with detailed reporting
- Full widget customization
- All 8 voice options
- Priority email support
- Overage rate: $0.35 per additional minute
Scale Plan - $399/month
Best for: High-volume businesses and enterprises
- 1,600 minutes of voice conversation per month
- Unlimited AI agents
- Unlimited training documents
- Advanced analytics with export capabilities
- Full widget customization
- All 8 voice options
- Dedicated account manager
- Priority support
- Custom voice cloning (coming soon)
- Custom function integrations
- Overage rate: $0.30 per additional minute
Understanding Minutes
- 1 minute = 60 seconds of active voice conversation
- Only active speaking time counts toward your allocation
- Average conversation length is approximately 2 minutes
- Free plan: approximately 7 conversations per month
- Starter plan: approximately 100 conversations per month
- Growth plan: approximately 300 conversations per month
- Scale plan: approximately 800 conversations per month
Use Cases by Industry
E-commerce and Retail
Voice Sales Flow AI helps online stores:
- Guide shoppers to the right products based on their needs
- Answer questions about sizing, materials, shipping, and returns
- Reduce cart abandonment by addressing concerns in real-time
- Provide personalized product recommendations
- Handle order status inquiries
- Process returns and exchanges guidance
Example: A clothing retailer uses Voice AI to help customers find the right size, explain fabric care instructions, and answer shipping questions, resulting in 35% fewer cart abandonments.
Real Estate
Real estate professionals use Voice Sales Flow AI to:
- Qualify buyer and seller leads automatically
- Answer property questions 24/7
- Schedule property viewings and open house visits
- Provide neighborhood and market information
- Capture contact information for follow-up
- Pre-screen potential clients
Example: A real estate agency deploys voice agents on property listing pages to answer questions about homes, capture buyer contact info, and schedule tours, generating 50+ qualified leads per month.
Healthcare and Medical Practices
Healthcare providers benefit from:
- Appointment scheduling and reminders
- Insurance and coverage question handling
- General health information and FAQ responses
- New patient intake assistance
- Hours and location information
- Prescription refill guidance
Example: A dental practice uses Voice AI to handle appointment scheduling calls, answer insurance questions, and provide directions, freeing up front desk staff for in-person patients.
Professional Services (Law, Accounting, Consulting)
Service professionals leverage Voice AI for:
- Initial client qualification and intake
- Explaining service offerings and pricing
- Scheduling consultations
- Answering common legal/financial questions
- Capturing case details for review
- Providing office hours and contact information
Example: A law firm uses Voice AI to qualify potential clients, explain practice areas, and schedule initial consultations, capturing leads after hours and on weekends.
SaaS and Technology Companies
Tech companies use Voice Sales Flow AI to:
- Provide product demos and feature explanations
- Answer technical questions
- Guide users through onboarding
- Qualify sales leads
- Handle support inquiries
- Explain pricing and plans
Example: A SaaS company uses Voice AI on their pricing page to answer feature questions, explain plan differences, and capture trial signups, increasing conversions by 28%.
Restaurants and Hospitality
Hospitality businesses benefit from:
- Reservation handling and modifications
- Menu questions and dietary accommodations
- Hours, location, and parking information
- Event and private dining inquiries
- Waitlist management
- Special offers and promotions
Example: A restaurant uses Voice AI to handle reservation calls during peak hours, answer menu questions, and provide directions, reducing missed calls by 80%.
Education and Training
Educational institutions use Voice AI for:
- Program information and course details
- Enrollment and application guidance
- Campus tour scheduling
- Financial aid questions
- Alumni services
- Event registration
Example: A training academy uses Voice AI to explain course offerings, answer certification questions, and capture enrollment leads from their website.
Technical Specifications
AI Technology
- AI Model: OpenAI GPT-4o-mini Realtime API
- Conversation Type: Real-time voice-to-voice (no text-to-speech delay)
- Language Understanding: Advanced natural language processing
- Context Window: Full conversation history maintained throughout session
- Response Time: Sub-second latency for natural conversation flow
Voice Options
- Total Voices: 8 professional AI voices
- Female Voices: Alloy (neutral), Ballad (warm), Coral (friendly), Sage (professional), Shimmer (energetic)
- Male Voices: Ash (calm), Echo (authoritative), Verse (conversational)
- Voice Quality: Studio-quality, natural-sounding speech
Integration
- Embed Method: Single JavaScript snippet
- Compatibility: All major browsers (Chrome, Firefox, Safari, Edge)
- Platform Support: WordPress, Shopify, Wix, Squarespace, Webflow, custom HTML, React, Vue, Angular
- Mobile Support: Fully responsive on iOS and Android devices
- Load Time Impact: Minimal (async loading)
Security and Privacy
- Data Encryption: TLS 1.3 for all data in transit
- Storage: Encrypted at rest
- Compliance: GDPR-ready, CCPA-ready
- Data Retention: Configurable retention policies
- Access Control: Role-based permissions
Reliability
- Uptime: 99.9% availability guarantee
- Infrastructure: Cloud-hosted on enterprise-grade infrastructure
- Scaling: Auto-scaling to handle traffic spikes
- Backup: Regular automated backups
Frequently Asked Questions
General Questions
Q: What is Voice Sales Flow AI?
A: Voice Sales Flow AI is a SaaS platform that enables businesses to deploy AI-powered voice sales agents on their websites. These agents can engage visitors through natural voice conversations, answer questions, qualify leads, and drive conversions 24/7 without human intervention.
Q: How is this different from a regular chatbot?
A: Traditional chatbots use text-based interactions and often rely on rigid decision trees. Voice Sales Flow AI uses real-time voice conversations powered by advanced AI, creating a more natural and engaging experience similar to talking to a human sales representative. The AI understands context, handles complex questions, and responds intelligently to follow-ups.
Q: Do I need technical skills to use Voice Sales Flow AI?
A: No. Voice Sales Flow AI is designed for non-technical users. You can create agents, add training content, customize the widget, and embed it on your site without any coding knowledge. The entire process takes under 10 minutes.
Pricing Questions
Q: Is there a free plan?
A: Yes. The Free Forever plan includes 15 minutes of voice conversation per month, 1 AI agent, and all core features. No credit card required.
Q: What happens if I exceed my monthly minutes?
A: On paid plans, you can continue using the service at the overage rate for your plan (Starter: $0.40/min, Growth: $0.35/min, Scale: $0.30/min). On the free plan, you'll need to upgrade to continue.
Q: Can I change plans at any time?
A: Yes. You can upgrade or downgrade your plan at any time. When upgrading, you get immediate access to new features. When downgrading, changes take effect at the next billing cycle.
Q: Do you offer annual billing?
A: Contact us for annual billing options and potential discounts.
Technical Questions
Q: What websites can use Voice Sales Flow AI?
A: Any website can integrate Voice Sales Flow AI. Our embeddable widget works with all major platforms including WordPress, Shopify, Wix, Squarespace, Webflow, custom HTML sites, and JavaScript frameworks like React and Vue.
Q: How do I add Voice Sales Flow AI to my website?
A: After creating your agent, you'll receive a simple JavaScript embed code. Copy this code and paste it into your website's HTML, typically just before the closing